Most orders will arrive to you within
5-7 working days.
Most orders are shipped within
3 working days from
placement of order.
Factory ordered, and backordered items require
We are not responsible for lost or damaged shipments
unless you click "Yes" to the Insurance Option
on the Shipping Method Page...Thanks!
Any personal information that you supply to
Outdoor Distributors, OutdoorDistributors.Com or its affiliates will
not be sold or released to anyone (unless required by law).
Shipping information will be supplied only to our shippers
for delivery purposes only.
Credit card information is kept confidential and will only be
viewed by persons processing the credit card.
Upon occasion, your Credit Card company may contact us for
verification of your
cardholder information for your protection. We first verify their
credentials before releasing information and release only the
information required for purchase verification.
Our shopping cart uses "cookies" to keep contents of
shopping cart, but will function if cookies
are disabled. These are not "tracking cookies" and are not
used to gather information from
Your name, address, e-mail address or telephone number
will never be sold or distributed.
Orders are shipped
U.S. Postal Service Parcel/Global Service or UPS GROUND
unless you specify otherwise. Delivery time may vary with
If you need faster service, let us know.
(We can arrange faster shipping times at an additional charge)
Shipping & Handling
Extremely Large or Heavy Packages
|All parts over 70 pounds
(Applies to SOME Complete Deck
Assemblies and Some Riding Mower Baggers
Snow Plows, Tiller Attachments, and other heavy items)
are charged A flat $78.00 To Commercial Addresses
and A flat Fee of $119.00 to Residential Addresses
Extreme West Locations May Be Higher
(These Items Are Shipped Factory Direct)
You will be notified if the shipping is higher.
If you have any questions or you need
a quote for shipping
contact us at (877)70-PARTS
International Orders (Including Canada and Mexico)
Sorry, We are currently not servicing International
We carry THOUSANDS of
parts in our inventory, and have many more available through our
suppliers. No warehouse can carry all parts for all mowers though;
Rare or odd parts may have to be ordered directly from the the
OEM suppliers and will take additional time.
Pricing and Information
All prices are supplied to us by the equipment
manufacturers. We make every effort to keep
this information correct and up to date, but all prices, descriptions,
availability, and other
conditions, are subject to change as the Manufacturers see fit.
We will try to notify you of any changes concerning your order, but we
are not responsible
for the outcome or impact of these changes.
We sell parts. We hope you have the ability
and knowledge to install them. If you can't please
find someone who can. We want you as a repeat customer...with all
the appendages the
Good Lord gave you. SAFETY FIRST!
ALL Returns Must
FIRST be authorized by the personnel at
Outdoor Distributors before returning. Call us at
Authorization number MUST be written on the package.
ANY ITEMS SHIPPED BACK WITHOUT
AUTHORIZATION NUMBER WILL BE RETURNED
TO YOU AT YOUR EXPENSE.
No returns after 30 days will be
NO RETURNS ON ELECTRICAL PARTS OR
Warranty repair or replacement only.
NO RETURNS ON WHOLE GOODS, SPORTING GOODS,
ENGINES, OR SHORT BLOCKS TRANSAXLES OR DECKS.
NO RETURN ON INSTALLED PARTS!
Warranty repair or Warranty replacement only.
All items must be returned within
30 days of receipt of your order, un-used and in
condition. Installed parts are only returnable for exchange if
We are not responsible for unseen
delays for "special ordered" items, or production delays
as they are beyond our control. We will, however, notify you
if an item is on "backorder" as soon as we become aware
of it, and give you the
opportunity to cancel your order.
If we have made an error in parts
shipped, we will assume only the responsibility of purchase
price, and shipping both ways. Items are to be returned in new condition
and shipped in the manner we specify. You will not
be charged a restocking fee.
All Warranties are those of the
parts manufacturers. Outdoor Distributors neither offers nor implies
warranty of any type for products sold by us or through our
services. If you
have a warranty claim, Please let us know, and we
will put you in contact with the
All Returns are subject to a
15% restocking fee.
Shipping charges are not refundable.
"Special Order" items are
(Decks, Baggers, Engines, Accessories, and factory ordered
If we have sent you a part that is
wrong, and you provided the part number, you are
responsible for all return freight and any incurred expenses.
NO RETURNS ON ELECTRICAL PARTS.
This statement may not include all
information applicable to all circumstances.
If you have any
questions not covered in this statement, please contact us.
We reserve the right to refuse
service to anyone.